Frequently Asked Questions

Everything you need to know about your Petit Lem shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within North America. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How should I care for my Petit Lem garments?

To maintain the softness and quality of our fabrics, we recommend machine washing in cold water on a gentle cycle and tumble drying on low. Always avoid bleach.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at the time of checkout.

How do I know which size to buy for my child?

We provide a detailed size guide on every product page that includes measurements based on age, weight, and height to help you find the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.